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Telehealth Officer (Male)

Client of the Spurt! Network

Telehealth Officer (Male)

We are currently seeking a meticulous and skilled individual to join our client's team as a Telehealth Officer. In this role, you will play a vital part in ensuring compliance with both new and existing quality standards and regulations. Your responsibilities will include the implementation of quality-focused initiatives, thorough investigation of results, and meticulous documentation of non-conformances. This position offers an exciting opportunity to contribute to the maintenance of our high-quality standards and the continuous improvement of our processes. If you are passionate about quality control and possess the necessary skills and experience, we encourage you to apply for this role.

  • Spurt! Overview
  • Spurt! is a technology solutions advisory that leverages a talent network of professionals keen to collaborate with African entrepreneurs to build more efficient, more productive, and strategic businesses. Our practice is focused on deployments of technology, human-centred design thinking, and data analytics for business growth and expansion.
  • The Client
  • Our client is a rapidly growing, innovative pharmaceutical company that is committed to the highest quality of patient care through the provision of pharmacy services that ensure safe, effective and rationale medication use.
  • Job Location: Lagos (Onsite) where you work on alternate Saturdays.
  • Industry: Healthcare and Wellbeing
  • Salary: 300,000 (Naira)

Telehealth Officer (Male)

  • The Telehealth Officer will play a key role in supporting and coordinating telehealth services, serving as a point of contact for clinicians and patients, and ensuring the smooth operation of telehealth initiatives. Please note that you would work on alternate Saturdays.
  • 1. Serve as the primary point of contact and support for clinicians and patients utilizing telehealth services.
  • 2. Coordinate and schedule telehealth appointments and ensure that all technical and administrative requirements are met.
  • 3. Provide technical support to the customer success team and clinicians, and patients to facilitate seamless telehealth interactions.
  • 4. Collaborate with internal teams to ensure that telehealth equipment and technology are functioning optimally.
  • 5. Maintain accurate and up-to-date telehealth records and documentation.
  • 6. Assist in the development and implementation of telehealth protocols and best practices.
  • 7. Monitor and report on telehealth service usage, patient satisfaction, and operational efficiency.
  • 8. Stay updated on telehealth industry trends, best practices, and regulatory requirements.
  • 9. Ensure timely and accurate response time to our teeming customers

Telehealth Officer (Male)

  • Experience/Qualifications
  • 1. Relevant experience in a telehealth or healthcare support role.
  • 2. Strong communication and interpersonal skills.
  • 3. Proficiency in using telehealth platforms and technology.
  • 4. Excellent organizational and multitasking abilities.
  • 5. Knowledge of telehealth regulations and compliance standards.
  • Desired Traits
  • 1. Ability to maintain accurate and up-to-date telehealth records and documentation.
  • 2. Ability to assist in the development and implementation of telehealth protocols and best practices.
  • 3. Ability to monitor and report on telehealth service usage, patient satisfaction, and operational efficiency.
  • 4. Ability to stay updated on telehealth industry trends, best practices, and regulatory requirements.
  • 5. Experienced in writing executive summary reports, reviewing technical documents and interpreting statistical data analysis
  • 6. Strong organizational and time management skills
  • 7. Ability to analyse details and perform structured decision-making
  • 8. Must be able to handle hazardous and nonhazardous chemicals
  • 9. Good computer skills with knowledge of SharePoint
  • 10. Must be able to work independently
  • You may also contact talent@spurt.solutions with questions.
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