People Operations Manager
Lost in Lagos
People Operations Manager
The role of People Operations Manager is to support the Lost in Lagos team as well as drive HR functions to ensure compliance and core functionality while helping prepare the organisation for future growth.
This includes developing employee training and development programs, refining policies and processes, recruiting and retaining talent, promoting company values and culture. This role will provide day-to-day management, oversight, and technical support of team members.
- Lost in Lagos runs a lifestyle and discovery company that offers technology and service solutions that serve as a guide to locals of any city, helping them discover events and services in their surroundings that they would normally not be aware of. Lost in Lagos also serves businesses by helping them curate events and functions while drawing the desired customer segment into their places of business.
- If you are a highly motivated and experienced finance professional with a passion for the lifestyle, hospitality, and technology industries, and you are excited about contributing to the success of a startup lifestyle and hospitality company with a mobile application, we encourage you to apply. The offer includes a competitive salary, equity, and benefits package, as well as the opportunity to work in a dynamic and innovative environment.
- Job Location: Lagos Island (On-site)
- Industry: Lifestyle and Hospitality
- Reporting Line: CEO
- https://awariapp.com/#/home
People Operations Manager
- • Manage the team to be a service-focused department that fosters a positive and productive workplace that actively promotes learning and staff development.
- • Assess capacity of team in their ability to execute their responsibilities and execute capacity building plan to address the gaps appropriately and adequately
- • Serve as a mentor for and build the capacity of team to ensure sustainable, accurate and timely services to our users and clients
- • Lead the team to ensure orientation/onboarding materials for new team member orientation are current
- • Conduct training for all team leads to carry out orientations effectively.
- • Proactively promote and lead activities to contribute to adoption of company values in action and positive remote culture
- • Manage all of our on- and off-boarding processes efficiently and kindly
- • Develop, promote, and implement opportunities for staff professional development
- • Conduct training sessions for staff on values, policy comprehension & compliance, transparent recruitment process, among others
- • Collaborate with management to review, edit, and refine internal processes and procedure maps; Train and hold accountable all team members to these internal processes
- • Ensure that all personnel files are up to date and in compliance with company policy.
- • Conduct periodic internal audit spot checks
- • Review and prepare monthly payroll adjustments in conjunction with the Finance Manager
- • Ensure timely completion of monthly appraisals and management of the annual end-of-year company review cycle
- • Maintain the quality and accuracy of the data in our databases, performing updates and regular system quality control checks
People Operations Manager
- Education: At minimum, a bachelor’s degree in relevant field, a master’s degree will be an advantage.
- Experience: 3-5 years of experience in human resource management, human capital development, or people operations roles is very essential.
- Experience with culture and team building in a technology business venture or at a consulting firm is also considered valuable
- Skills: Expertise with at least one human resources and information management system and familiarity with multiple
- Personal attributes: The ideal candidate will be obsessive attention to detail, responsive communication, thoughtful problem-solving and an execution mindset; zero inbox mentality is strongly preferred
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